Family satisfaction in an interdisciplinary ICU: a quality audit
© Schmid et al.; licensee BioMed Central Ltd. 2012
Published: 20 March 2012
With institutional approval, questionnaires were distributed to family members of ICU patients. The survey included two visual analogue scale ratings (VAS 1: patient care, VAS 2: decision-making) and 24 questions with four dimensions D1 to D4 (general impression, treatment and patient care quality, professional quality) on a five-point Likert scale, transformed into values 1 to 100. Patient-specific and relatives' sociodemographic data were recorded. Data are presented as the mean ± SD, median (Q.5), interquartile range (IQR) and range (minimum/maximum). Subgroup analysis (relative's and patient's age, sex, education, marital status, length of stay, visit frequency and mortality) was performed using the Mann-Whitney U test.
Mean ± SD
9.1 ± 0.9
8.6 ± 1.5
87 ± 15.1
91.1 ± 15
89.2 ± 13
86 ± 15.4
85.5 ± 15
Relatives of ICU patients were in general highly satisfied. The educational status and ICU visit frequency of the next of kin were revealed to be influencing factors.
This article is published under license to BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.