Figure 1From: Improving care by understanding the way we work: human factors and behavioural science in the context of intensive careSystems approach to clinical performance and error applied to surgery. OR, operating room. Reprinted from British Journal of Medical and Surgical Urology, Vol 2/edition number 1, Shabnam Undre, Sonal Arora and Nick Sevdalis, Surgical performance, human error and patient safety in urological surgery, Pages No.9, Copyright (2009), with permission from Elsevier [3].Back to article page