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Table 2 Family members’ perceptions of ICU quality of care (euroFS-ICU)

From: Satisfaction with quality of ICU care for patients and families: the euroQ2 project

 

Total

Denmark

The Netherlands

p a

 

Valid n b

% “Excellent”c

% “Very good”d

Valid n b

% “Excellent”c

% “Very good”d

Valid n b

% “Excellent”c

% “Very good”d

 

Concern and caring toward patient

1070

55.2

34.2

566

63.8

32.0

504

45.6

36.7

<0.001

Symptom management

 Pain

1008

42.8

41.4

547

50.6

41.5

461

33.4

41.2

<0.001

 Breathlessness

928

45.2

37.7

500

55.8

34.6

428

32.7

41.4

<0.001

 Agitation

970

35.8

37.9

513

42.1

39.8

457

28.7

35.9

<0.001

 Atmosphere of the ICU

1075

47.2

35.9

571

53.4

34.7

504

40.1

37.3

<0.001

 Consideration of family needs

1066

40.5

35.9

567

46.0

36.7

499

34.3

35.1

<0.001

 Emotional support

1034

36.3

36.2

550

42.0

37.3

484

29.8

34.9

<0.001

 Opportunity to be present at bedside

1076

51.2

33.0

572

57.0

31.5

504

44.6

34.7

<0.001

 Ease of getting information

1071

45.6

37.6

570

52.5

36.7

501

37.7

38.7

<0.001

 Understanding of information

1070

41.2

40.6

568

43.7

44.7

502

38.5

35.9

0.001

 Honesty of information

1070

44.6

35.7

567

52.7

35.3

503

35.4

36.2

<0.001

Completeness of information

 What was happening

1065

36.7

39.7

566

42.8

41.2

499

29.9

38.1

<0.001

 Why things were being done

1063

37.7

38.2

565

44.8

39.5

498

29.7

36.8

<0.001

 Consistency of information

1057

31.3

36.7

558

37.1

39.6

499

24.9

33.5

<0.001

Overall quality of information

 By doctors

1045

37.2

37..1

550

41.3

37.5

495

32.7

36.8

0.004

 By nurses

1067

40.0

38.7

565

49.7

37.7

502

29.1

39.8

<0.001

 Inclusion in decision-making processes

906

30.8

36.3

466

33.7

36.3

440

27.7

36.4

0.094

 Support during decision-making processes

839

35.8

36.6

436

39.7

42.0

403

31.5

30.8

<0.001

  1. The “Family Satisfaction in the ICU” (euroFS-ICU) is Part 1 of the European quality questionnaire (euroQ2)
  2. a P values for differences between countries were based on a clustered regression model with country as predictor and the five-category satisfaction item as outcome
  3. bExcludes respondents who indicated that the item was inapplicable or who failed to provide a response
  4. cPercentage of family members who indicated that this aspect of care was “Excellent” with the valid number as the denominator
  5. dPercentage of family members who indicated that this aspect of care was “Very good,” with the valid number as the denominator