From: Satisfaction with quality of ICU care for patients and families: the euroQ2 project
Total | Denmark | The Netherlands | p a | |||||||
---|---|---|---|---|---|---|---|---|---|---|
Valid n b | % “Excellent”c | % “Very good”d | Valid n b | % “Excellent”c | % “Very good”d | Valid n b | % “Excellent”c | % “Very good”d | ||
Concern and caring toward patient | 1070 | 55.2 | 34.2 | 566 | 63.8 | 32.0 | 504 | 45.6 | 36.7 | <0.001 |
Symptom management | ||||||||||
Pain | 1008 | 42.8 | 41.4 | 547 | 50.6 | 41.5 | 461 | 33.4 | 41.2 | <0.001 |
Breathlessness | 928 | 45.2 | 37.7 | 500 | 55.8 | 34.6 | 428 | 32.7 | 41.4 | <0.001 |
Agitation | 970 | 35.8 | 37.9 | 513 | 42.1 | 39.8 | 457 | 28.7 | 35.9 | <0.001 |
Atmosphere of the ICU | 1075 | 47.2 | 35.9 | 571 | 53.4 | 34.7 | 504 | 40.1 | 37.3 | <0.001 |
Consideration of family needs | 1066 | 40.5 | 35.9 | 567 | 46.0 | 36.7 | 499 | 34.3 | 35.1 | <0.001 |
Emotional support | 1034 | 36.3 | 36.2 | 550 | 42.0 | 37.3 | 484 | 29.8 | 34.9 | <0.001 |
Opportunity to be present at bedside | 1076 | 51.2 | 33.0 | 572 | 57.0 | 31.5 | 504 | 44.6 | 34.7 | <0.001 |
Ease of getting information | 1071 | 45.6 | 37.6 | 570 | 52.5 | 36.7 | 501 | 37.7 | 38.7 | <0.001 |
Understanding of information | 1070 | 41.2 | 40.6 | 568 | 43.7 | 44.7 | 502 | 38.5 | 35.9 | 0.001 |
Honesty of information | 1070 | 44.6 | 35.7 | 567 | 52.7 | 35.3 | 503 | 35.4 | 36.2 | <0.001 |
Completeness of information | ||||||||||
What was happening | 1065 | 36.7 | 39.7 | 566 | 42.8 | 41.2 | 499 | 29.9 | 38.1 | <0.001 |
Why things were being done | 1063 | 37.7 | 38.2 | 565 | 44.8 | 39.5 | 498 | 29.7 | 36.8 | <0.001 |
Consistency of information | 1057 | 31.3 | 36.7 | 558 | 37.1 | 39.6 | 499 | 24.9 | 33.5 | <0.001 |
Overall quality of information | ||||||||||
By doctors | 1045 | 37.2 | 37..1 | 550 | 41.3 | 37.5 | 495 | 32.7 | 36.8 | 0.004 |
By nurses | 1067 | 40.0 | 38.7 | 565 | 49.7 | 37.7 | 502 | 29.1 | 39.8 | <0.001 |
Inclusion in decision-making processes | 906 | 30.8 | 36.3 | 466 | 33.7 | 36.3 | 440 | 27.7 | 36.4 | 0.094 |
Support during decision-making processes | 839 | 35.8 | 36.6 | 436 | 39.7 | 42.0 | 403 | 31.5 | 30.8 | <0.001 |